Shipping policy

Shipping Policy — Sammy’s Boutique

Last updated: 13 September 2025

1) Fulfillment & Processing

  • Orders are produced on demand. Production typically begins soon after you place an order.

  • Delivery times below are in addition to fulfillment time. You’ll receive tracking when your order ships.

2) Shipping Options (via our Fulfillment Partner)

Domestic (US & Canada)

  • Flat Rate (Standard): 3–4 business days after fulfillment

  • Standard with CO₂ offsetting: 3–4 business days after fulfillment

  • Express: 1–3 business days after fulfillment

    Read more: Express shipping for US domestic orders.

International (from US/Canada to other countries)

  • Flat Rate (Standard): 5–20 business days after fulfillment

  • Standard with CO₂ offsetting: 5–20 business days after fulfillment

  • Standard DDP (Canada only): 3–5 business days after fulfillment (up to 12 business days to the Atlantic region)

  • Express: 1–3 business days after fulfillment

International (Europe)

  • Flat Rate (Standard): 5–20 business days after fulfillment

  • Standard with CO₂ offsetting: 5–20 business days after fulfillment

  • Standard DDP (UK only): 3–7 business days after fulfillment

  • Express: 1–3 business days after fulfillment

Notes: Delivery estimates are not guarantees; remote regions may take longer. Some orders may ship in multiple packages at no extra cost to you.

3) Address Accuracy, Unclaimed & Returned Shipments

  • Please enter a complete, accurate shipping address at checkout.

  • Wrong/insufficient address: If the courier deems your address insufficient, the parcel may return to our facility. Reshipment costs apply once you confirm the updated address.

  • Unclaimed packages: If unclaimed and returned to us, you’ll be responsible for reshipment costs.

4) Customs, Duties & Taxes

  • International orders may be subject to customs/VAT/import fees charged by your local authority.

  • Where DDP (Delivered Duty Paid) is shown above (Canada/UK options), duties/taxes may be prepaid as part of that method. Otherwise, the recipient is responsible for any import charges.

5) Delays, Lost-in-Transit & Damages (Claims)

  • Damaged/defective/misprinted items: File a claim within 30 days of delivery.

  • Lost in transit: If tracking shows no delivery, file a claim within 30 days of the estimated delivery date.

  • Claims deemed our error are covered at our expense. Contact: post@sammysblog.net

6) Returns & Exchanges (Summary)

  • We accept returns only if the item is unused, defective (manufacturing/shipping), or not as described.

  • We do not accept returns for buyer’s remorse or size/color/style changes (please confirm details before ordering).

  • If you choose to exchange size/style/colour, place a new order and return the previous one at your expense.

  • Return shipping is the buyer’s responsibility unless the issue is our error. Original shipping fees are non-refundable.

 

Return address:

Sammy’s Boutique

Skauveien 5

4839 Arendal, Norway


For full details, please see our Return Policy.

7) Contact

Questions about shipping? Email post@sammysblog.net—we’re happy to help.